Council is introducing a 1% surcharge fee on Visa and Mastercard payments as of 1 July 2025. Please note, AMEX and Diners will no longer be supported from 1 July 2025. Further, Online Services will be unavailable on Wednesday, 2 July 2025 from 4:00pm due to system maintenance.

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If the problem persists, please contact City of Parramatta Council on 02 9806 5050.