New Request
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Below is a list of Requests Types that are available to be lodged online.

Please select the Request Type from the list below, then select "Next" to continue..

Insufficient information may result in your request NOT being processed.
Request Types
Please select a Customer Service Request Type
 Request TypesInstructions
Waste Management . . . Use this option to report Illegally Dumped Rubbish and General Litter, as well as for information regarding Waste Services & Collections.

Waste Collection Service Requests . . . Use this option to lodge Waste Collection Requests for Garbage, Recycling and Garden Bins including Missed Collections and Stolen/Missing or Broken Bins. If you wish to speak to a Customer Service Representative, please call Council's Waste Hotline on 02 9806 5544.

Road Signs . . . Use this option to request New Traffic and Information Signs or Maintenance of Existing Traffic and Information Signs.

Laws and Enforcement . . . Use this option to report any Illegal Activity within Council.

General Information . . . Use this option to request General Information.

Roads Surfaces . . . Use this option to report problems with the Road Surface such as Repair of Potholes, Kerbs & Gutters as well as maintenance of Traffic Islands, Roundabouts and Bus Shelters.

Footpaths . . . Use this option to request maintenance works to a council owned Footpath.

Parks and Reserves . . . Use this option to request Maintenance (incl Mowing & repair of Vandalism) of Parks & Reserves, Sportsgrounds, Playgrounds Areas, Bushland Areas & Buildings within a Park.

Animal Management . . . Use this option to lodge Animal Complaints & reporting of Dead Animals on Council Land.

Trees on Council Land . . .

Use this option to request services and to report potential incidents relating to trees on Council land

Trees - Private Land . . . Use this option to report Dangerous or Nuisance Trees located within Private Property.

Public Health . . . Use this option to report Public Health issues including Food Issues, Public Pools issues and Private Pool Fencing issues.

Drainage . . . Use this option to report Drainage issues.

Development & Bldg Controls . . . Use this option to report any Dangerous or Unauthorised Buildings, as well as buildings not being used in accordance with their consent.

Pollution Report . . . Use this option to report Air, Noise and Water Pollution and Land Contamination.

Environmental Management . . . Use this option to report Overgrown Vegetation that requires attention on both Council & Private Land .

Graffiti - Council Land . . . Use this option to lodge requests for the removal of Graffiti from Council Land. Please contact Parramatta City Council on 02 9806 5995 for information about removing Graffiti from Private Land and Fences.

Council Properties . . . Use this option to request Maintenance of Council Buildings and Landscapes.

Traffic and Transport . . . Select option below: